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Shipping Policy

At Micro Solutions UK, we strive to dispatch your orders quickly and reliably. This policy outlines our shipping methods, costs, delivery times, and procedures.

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1. Processing Time

  • All orders are processed within 1-7 business days (Monday to Friday, excluding UK bank holidays).

  • Orders placed after 3:00 PM GMT/BST or on weekends will be processed the next business day.

  • During busy periods or sales, processing may take up to 3 business days.

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2. Shipping Methods & Delivery Times (UK)

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Standard UK Delivery £4.75–5 business days

Express UK Delivery£7.991–2 business days

Free Standard DeliveryFree (orders over £50)3–5 business daysYes

  • Next Day Delivery (if available): £9.99 – Order by 2:00 PM for next business day delivery (mainland UK only).

  • Remote areas (Scottish Highlands, Islands, Northern Ireland) may take 1–2 extra days.

3. International Shipping

We ship to most countries worldwide. Delivery times and costs vary by destination.

RegionCost (starts from)Estimated DeliveryTracking

Europe£12.995–10 business daysYes

USA / Canada£18.997–14 business daysYes

Australia / New Zealand£22.998–16 business daysYes

Rest of World£24.99+10–20 business daysYes

  • International orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the customer and are not included in the shipping cost.

  • We are not responsible for delays caused by customs.

4. Order Tracking

  • You will receive a tracking number via email as soon as your order is dispatched.

  • Track your order anytime in your account or via the courier’s website.

5. Shipping Address Accuracy

Please ensure your delivery address is complete and accurate. We cannot be held responsible for orders sent to incorrect addresses provided by you. Redelivery fees may apply if the courier cannot deliver due to an incorrect address.

6. Delayed or Lost Shipments

  • If your order has not arrived within the estimated delivery window, please contact us.

  • For lost packages (confirmed by the courier), we will issue a full refund or resend the order at no extra cost.

7. Dispatch & Delivery Notes

  • We dispatch from our warehouse in the United Kingdom.

  • Most items are sent via Royal Mail or DPD depending on size and service selected.

  • Large or heavy orders may be sent via alternative couriers.

  • We reserve the right to split orders into multiple shipments if necessary (you will only be charged once for shipping).

8. Contact Us

If you have any questions about shipping or your order status, please email us at: support@microsolutionsuk.com

We aim to reply within 48 hours.

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